Our Collections
Frequently Asked Questions
Which countries do you ship to?
We ship to the United States, Canada, Mexico, the United Kingdom, Europe, and Caribbean countries, including the Dominican Republic (select products).
How long will it take for my order to arrive?
Processing takes 1–3 business days. Delivery times vary by destination: U.S., 3–8 days; Caribbean/Europe, 4–7 days; Canada/Mexico, 5–7 days.
Can I return my order?
We accept returns within 14 days. Dresses and formalwear are final sale—we do not accept returns or exchanges.
How do I choose my size?
Each product has its own size guide. We recommend checking it before you buy, as sizing varies by designer.
How can I contact you?
Email us at support@luxeensemble.store or use the live chat feature in our store.